Cristina has a degree in Audiovisual Communications and years of experience within the multimedia landscape, especially in writing and content creation and addressing customer needs. 

She specializes in the onboarding of new customers and helps them to achieve their goals quickly, building relationships between clients and the support team, offering advice and being the voice of the customer.

Cristina also fine tunes NLG-created text to ensure linguistic connections with data, giving priority to the naturalness, coherence and richness of the content. She also monitors the consumption of Narrativa’s products.