Factors to Consider When Choosing a Generative AI Solution – Part I

Artificial intelligence (AI) and its subsets, such as generative AI, have been making their way around the workplace, healthcare, education, academia, and other areas. With demand only increasing, numerous providers of generative AI solutions and tools continue to emerge. This makes it challenging for many companies to find the right business partner.

As companies hunt for generative AI solution providers, there are specific essential considerations that need to be kept in mind. Not only can the search process take time, but delays could also result as companies are liable to fall behind their competition. In addition, the solution provider must have adequate, secure, and working product offerings. Otherwise, companies risk their reputation, security, and the privacy of their clients and data. In this article, we will discuss several factors that companies need to keep in mind when searching for a generative AI solution.

Expertise and Experience

Experience and expertise are some of the main pillars that companies need to consider when searching for a generative AI solutions provider. Consider providers with a proven track record of delivering effective, working, and successful results.

A provider that has multiple working solutions and tools for your industry is usually the best choice. This is because such a provider will offer more value to your organization and will have a deeper understanding of business requirements and the challenges encountered. For example, supporting medical writers with a solution that automates clinical study reports (CSR) is of greater value when combined with a tool that automates the generation of Tables, Listings, and Figures (TLFs). This is because TLFs are needed to create CSRs, making the combined value of the solutions more significant to the medical writing teams.

In addition, you need to consider the team behind these products, from data scientists to software engineers, and the other stakeholders necessary to design, develop, and deploy effective and working generative AI solutions that meet your business needs.

Technology Stack

An expansive tech stack is yet another critical factor to ponder when searching for a generative AI solutions provider. Why is this important? Well, because you need to ensure that your provider can handle the data that you throw at them. For example, PyTorch and TensorFlow are among the most commonly used frameworks to develop generative AI tools. Your IT team could require one of these to be used under the hood for various reasons, so it’s important to know and involve them in the decision.

In addition to the above, as a company, you need to understand the provider’s expertise in cloud-based technologies, like Amazon Web Services (AWS) and other cloud providers. This part is vital to know how flexible and scalable they can be.

Customization and Flexibility

Generative AI solutions are not one-size-fits-all because every business sector and company has its own unique needs. Therefore, it is also critical to partner with a provider that offers customized solutions that can be tailored per your business demands. In other words, a provider with flexible solutions and tools that can be seamlessly integrated across multiple functions or subfunctions in the same department, yet offer unique value in every area. For example, a medical writing team at a company could have a general outline for a patient narrative, yet the way it is written is unique per therapeutic area. This is where the power of flexibility and customization can be realized.

In addition to the above, solutions integration capacity is another strong consideration. This is why, when choosing a provider, it’s essential to check whether their solutions can be integrated with your existing systems and processes.

Data Security and Privacy

Data security and privacy are growing concerns not only for individuals, but also companies as well. This pushes these factors to the top when searching for a generative AI solutions provider. Companies should consider providers with robust security measures to handle and protect the provided data. For example, a company with confidential information that relies on ChatGPT is putting its clients’ data at risk. Why? You can read more about that in this article where we discuss the merits of Narrativa Generative AI over ChatGPT.

The value of privacy and data security becomes even more pronounced if the company must comply with privacy regulations, such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). At this point, it is also important to mention the significance of considering a provider with clear data storage and management practices.

Narrativa: Your Go to Company

At Narrativa, we offer a plethora of generative AI and related options to help supercharge your business. We host our own platform, which gives our clients multiple benefits, such as ease of use, flexibility, customizability, and privacy. It is designed so that non-programmers can use it, as it requires no coding experience.

The industries we serve and in which we have a depth of experience include Life Sciences, Finance, Marketing, Entertainment, and more. Our customers are established names in their respective fields such as Dow Jones, The Wall Street Journal, Microsoft, TCS, Asphalion, The Leukemia & Lymphoma Society, and Rett Syndrome Research Trust (RSRT), to name a few.

About Narrativa

Narrativa is an internationally recognized generative AI content company that believes people and artificial intelligence are better together. Through its proprietary content automation platform, teams of all types and sizes are empowered to build and deploy smart composition, business intelligence reporting, and process optimization content solutions for internal and external audiences alike. 

Its tech stack, consisting of data extraction, data analysis, natural language processing (NLP), and natural language generation (NLG) tools, all seamlessly work together to produce content quickly and at scale. In this way, Narrativa supports the growth of businesses across a variety of industries, while also saving them both time and money. Accelerate the potential with Narrativa.

Contact us to learn more about our solutions!